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new

Loyalty

Product-Exclusions
Excluding products from your Loyalty program ensures that customers do not earn points when purchasing those specific items in an order. By simply providing the
product ID number
, you can effectively manage the points program without any extra steps.

improved

Loyalty

  • Translation for checkout extensions
  • Right-click functionality to open customer profiles in new tabs
  • Change customer eligibility for rewards

new

Loyalty

5f1a905f-685b-4bb8-8894-240248caa5e2
We introduce our new tagging and attribution feature that empowers you to organize and understand your customer data better within your Shopify store. Tag
orders
generated through the Loyalty program, add notes to them, and tag
customers
enrolled in the Referrals program. Read more →

new

Loyalty

Integrations

Sendlane Rivo integration
We added a new platform to supercharge your marketing efforts! With Sendlane, you can create diverse
customer segments
based on their Loyalty attributes right within our platform and
deliver personalized email and SMS messages
tailored to their behaviors and preferences. Read more →

new

Loyalty

Changelog - Checkout Extensions
We introduce Rivo's first checkout extensions, created to enhance the perks of your loyalty program!
  • Spend points
  • Points estimation
Easily blend each extension into the checkout process, giving your customers the power to have a smooth experience and get the most out of their Loyalty points.

improved

Loyalty

  • Enhance bulk point adjustments following applied filters

new

Loyalty

Emails activity
With the new Emails tab in the Program Activity, you can now effortlessly track and view all the emails that your customers received as part of the Loyalty program.

new

Loyalty

Changelog - New Dashboard Numbers
We've brought in new figures for your Dashboard that help you analyze your Loyalty Program's performance within a date range you can personalize.
  • New Members
    - Number of customers accounts enabled in the custom timeframe
  • Active Members
    - Number of Members who earned and spent points in the custom timeframe
  • Rivo ROI
    (Rivo Return on Investment) - The profitability of your programs since their launch.
And to make things even easier, we've included percentage changes, allowing you to effortlessly compare different time periods.

improved

Loyalty

IARAZ 8 · Rivo Loyalty & Referrals · Shopify 2023-08-21 at 2
Enhance your Custom Actions by adding buttons that guide Loyalty Program members through the process. Whether it's pointing them towards a helpful FAQ page or an exciting product offer, this tool lets you provide valuable context and a clear roadmap on how to earn points!

new

Loyalty

Visit a URL
This exciting new feature offers a fantastic opportunity to show appreciation to your valued customers and motivate them to take action on any page, whether it's within or outside your store. Visit a URL is a way to keep them engaged and happily rewarded!
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