Loyalty & Referrals

We’d like to suggest an update to how Free Product Rewards work. Currently, if the product costs more than the discount value set in points, customers must pay the difference. This means the points-to-cost ratio must match the product’s full price for it to be completely free. We’d like the option to set a lower points requirement while still allowing the customer to redeem the item 100% free. This flexibility would make the program more enticing and allow us to reward loyal customers more creatively.

Ability to cap the number of rewards an advocate can redeem. I.e if we are offering a free product, we don't want them to be able to redeem 7 free products if 7 people use their code.

Currently, the analytics section shows unique referral link clicks, but there isn’t a way to see how many advocates actually generated referral traffic. It would be helpful to have a metric or report that shows the total number of advocates who drove at least one referral visit to the site.

When rebuilding an existing site with a new theme, it would be beneficial to have the ability to set button class names for each theme. For example, .btn for one theme, and .button for another. That makes for a smoother transition/launch.

Ability to autofill details such as name and email if the customer is logged in

Ability to tailor reward incentives for advocates based on their purchase history. For example, if an advocate frequently buys product X, the incentive could be for a different product to encourage them to try something new

I see "Activation Date" as a column in the customer export but this is just whenever customers started a Shopify account. Can we add a Loyalty Sign-Up column with dates to see when people signed up? Thanks.

Currently this needs to be added back manually if a loyalty voucher has been used and the order has been refunded. This seems crazy that this is not a basic function already.

We would like to have the option to edit and make a custom wallet pass per tier + option to make it as NFC = You can use the card also in the pyshical stores