Hi everyone 👋

For classic accounts, guest customers are required to enable a store account to access their Loyalty information. However, you can allow guests to earn points for certain action even before signing up. This ensures a more personalized and rewarding experience.

For stores using the new customer accounts, please note that Rivo now allows your customers to join and access the Loyalty program. Here's our guide to configure your program participants correctly: https://help.rivo.io/en/articles/7885491-managing-customer-accounts-for-your-loyalty-program#h_7e472f3af1

To compare the Rivo features supported in both classic and new account experiece, please visit https://help.rivo.io/en/articles/7885491-managing-customer-accounts-for-your-loyalty-program#h_b5530f75d0