Why it doesn't say that customer isn't subscribed on your mailing list? it says subscribed on Rivo app but its not subscribed when i check on Shopify . Please check.
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Romain Awu
Same... how to fix that ?
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Stefano secchiari
Hi, here the same issue. We need a solution asap!
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Nikki Freeman
Yep - I am having this issues as well - 200 pop up sign ups and just realised none of them have received my welcome automation - absolute nightmare. Fixed required ASAP! Anyone know how long this has been an issue?
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Rivo
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YOUR LASH
I am also having this issue, tydal are looking in to it but no answers yet
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Barrie Phillips
Does anyone have an answer for this? It is also happening to me and I am worried I am missing out on sales!!
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Caroline Breese
Im having this issue as well. Lots of email sign ups on the Rivo App but not showing in Shopify
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Claudio Rossi
Same problem with me too. It tells me it is registered, but on shopify it does not show that it is registered.
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Reimar Gautsch
Same issue here, it worked before but for the last while it creates all customers as "not subscribed", although I have their email address. I didn't change anything on the app...
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Bria Bennett
I agree with this ! It makes sending the " welcome new customer "email workflow " nearly impossble as I have to manually enter the customer as subscribed. This a lot effects receiving data on this new subscriber list
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