Hey there! this is something our app does, the pop-up will always show for the non subscribers.

You can change the display frequency here: https://email-popup-docs.rivo.io/en/article/customizing-the-opt-in-popup-1wo9go6/

Also, you can check your subscribers list: https://email-popup-docs.rivo.io/en/article/viewing-your-subscriber-list-1nel44k/

Feel free to reach us back if you need any help!