Integration with Shopify Email Automations | Voters

Integration with Shopify Email Automations

Llana Reyes

To be able to set up an automation in Shopify that would work with our app so when customers subscribe through our opt-in popup, they will be able to receive emails such as the Welcome emails for new subscribers. This would include tagging the customer in Shopify with a custom tag.

April 21, 2022

Paul Betzold

Pinned

I figured out how to do this.  Works like a charm. 
First I create a one-time-use coupon code in the "Discounts" tab on Shopify.
Then...To plagiarize Dawn Rees, but with a different workflow..."In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option." (See 1st pic)  Then I customize my pop-up to NOT include the code, and I edit the pop-up language to tell people to check their inbox to get their discount. (See 2 blue pics)
I then include it in the email that my automation sends to them.  In fact, I don't even give them the code.  That way they can't share it on coupon sites. I use an "Apply discount" button instead (As shown in the "Welcome" pic).  They click it, and shop This will validate their email, and keep them from using fake emails over and over to get a code.

paul franklin

its hard to imagine that after 2 years these people at Rivo are still telling people that this will be fixed. Its just lip service. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to wrok out why it didnt work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to this thread expecting me to go away. I have no interest in this bandaide workaround. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since this thread was started. How about that for professionalism.

paul franklin

William Paget

Yes in a way that allows double-opt in to work. Paul's workaround tomorrow doesn't allow for double-opt in

Ana Rincon

Merged in a post:

popup functional, marketing flow not

John Slattery

I set up a pop up on my Shopify store. Simple enough.

Next I set up a recommended workflow with an automated campaign. It seems that less than 10% of signups actually received the email. No idea why. Don't have the time to sort through hours of commentary without getting results. Deleting and moving on.

November 2, 2023

John Slattery

just installed RIVO. Followed Paul Betzold's instructions below, but I am not getting a response from the new custom email automation even though I'm signing up at the new RIVO popup. I do get an automated reply from the old/current AWeber email welcome.

Do I need to uninstall that for this to work??

Ana Rincon

Merged in a post:

Connect Rivo Popup and Shopify Email

PROPEL

I am currently using Rivo's discount pop-up very well to let the users subscribe to the newsletter.
Also, I am using the Marketing>Automation feature of Shopify to send an email to the new newsletter subscribers.
The problem is when I get a new subscriber through the pop-up, the automation is not working.
I did a test and found that I didn't get the expected automation mail.
Hope Rivo and Shopify Email Automation is compatible in the near future.

June 30, 2023

Ana Rincon

Merged in a post:

Why I can't leave a message?

Haili Yuan

Hello, I have set up a discount code in the Shopify backend and created an automated marketing flow that triggers an email containing the discount code when a customer clicks on the subscription button. I know that the pop-up system automatically displays the discount code after filling in the email subscription. However, why wasn't my Shopify backend's automated email system triggered?

April 26, 2023

Essence Mauvice

For those who are saying it's not working - I had to sign up myself through the pop-up, wait a few seconds, and then try again. The "subscription via rivo" tag has to generate in the customer segment first for it to work. Hope that helps.

Paul Betzold

I figured out how to do this.  Works like a charm. 
First I create a one-time-use coupon code in the "Discounts" tab on Shopify.
Then...To plagiarize Dawn Rees, but with a different workflow..."In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option." (See 1st pic)  Then I customize my pop-up to NOT include the code, and I edit the pop-up language to tell people to check their inbox to get their discount. (See 2 blue pics)
I then include it in the email that my automation sends to them.  In fact, I don't even give them the code.  That way they can't share it on coupon sites. I use an "Apply discount" button instead (As shown in the "Welcome" pic).  They click it, and shop This will validate their email, and keep them from using fake emails over and over to get a code.

Marta Manzo

Paul Betzold: hi Paul, thanks a lot for explaining this. May I ask you, which discount do you use to be applied in the Shopify Email app? I see there are many automatic codes created, but I guess each of them is associated to each customer?

Paul Betzold

Marta Manzo: you can use any code that you assign to it. I created a custom code, and used that one.

Kassandra Comas

Paul Betzold: THANK YOU!!! I followed your steps and used a back up e-mail to test it out. IT WORKED! -whew- I was losing hope haha.

Manu

Paul Betzold: Can you detail how you do that ? Does it requires coding ? Many thanks

Paul Jiron

Paul Betzold: Thank you much. Rivo could highlight this guidance as this in fact works. Brilliant idea on sending it via e-mail, and gui prompts are spot on. Definitely think 1 common discount could is sufficient .
I'd like to add context on your workflow chart for those confused on what tag to actual reference. Rivo creates the tag and assigns it to the customer subscribed via the pop up. This tag is - "Subscribed via Rivo". You can verify this in the customer info on the right hand bar.
I attached a pic to the 2nd block of your workflow.

Dawn Rees

There is a way to do this. In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option. See image for the workflow :)

SunDaze Surf

Dawn Rees: thank you! This worked for me

Dr. Malia Jade Roberson

Dawn Rees: Copied this exactly and it did not work. Very frustrated

Saket Gupta

Dawn Rees: Hi Dawn, I did not see 'Custom Email automation' template in marketing automation > explore template section

Andrea Miranda

Dawn Rees: Why the wait 2 minutes? I removed that parameter, but with or without the parameter, it is not triggering the automation via Rivo popup

paul franklin

Dawn Rees its hard to imagine that after 2 years these people at Rivo are still telling people that this will be fixed. Its just lip service. I have spent thousands of dollars on developing a new website, installing their app, and then establishing the accepted Shopify Flow app...then spent hours trying to wrok out why it didnt work. Thought I was just dumb. Contacted Rivo to be told "oh we will add you to the vote to fix it" which is an unprofessional way to deal with problems. They sent me to this thread expecting me to go away. I have no interest in this bandaide workaround. I was told it was part of their "roadmap" whatever that is...but I think they are lost on their own journey. Rivo would apparently rather have clients waste their valuable time and money than either exit Shopify or fix the issue, as its now 2 years since this thread was started. How about that for professionalism.

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