Integration with Shopify Email Automations
Llana Reyes
To be able to set up an automation in Shopify that would work with our app so when customers subscribe through our opt-in popup, they will be able to receive emails such as the Welcome emails for new subscribers. This would include tagging the customer in Shopify with a custom tag.
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Paul Betzold
I figured out how to do this. Works like a charm.
First I create a one-time-use coupon code in the "Discounts" tab on Shopify.
Then...To plagiarize Dawn Rees, but with a different workflow..."In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option." (See 1st pic) Then I customize my pop-up to NOT include the code, and I edit the pop-up language to tell people to check their inbox to get their discount. (See 2 blue pics)
I then include it in the email that my automation sends to them. In fact, I don't even give them the code. That way they can't share it on coupon sites. I use an "Apply discount" button instead (As shown in the "Welcome" pic). They click it, and shop This will validate their email, and keep them from using fake emails over and over to get a code.
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William Paget
Yes in a way that allows double-opt in to work. Paul's workaround tomorrow doesn't allow for double-opt in
Ana Rincon
Merged in a post:
popup functional, marketing flow not
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John Slattery
I set up a pop up on my Shopify store. Simple enough.
Next I set up a recommended workflow with an automated campaign. It seems that less than 10% of signups actually received the email. No idea why. Don't have the time to sort through hours of commentary without getting results. Deleting and moving on.
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John Slattery
just installed RIVO. Followed Paul Betzold's instructions below, but I am not getting a response from the new custom email automation even though I'm signing up at the new RIVO popup. I do get an automated reply from the old/current AWeber email welcome.
Do I need to uninstall that for this to work??
Ana Rincon
Merged in a post:
Connect Rivo Popup and Shopify Email
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PROPEL
I am currently using Rivo's discount pop-up very well to let the users subscribe to the newsletter.
Also, I am using the Marketing>Automation feature of Shopify to send an email to the new newsletter subscribers.
The problem is when I get a new subscriber through the pop-up, the automation is not working.
I did a test and found that I didn't get the expected automation mail.
Hope Rivo and Shopify Email Automation is compatible in the near future.
Ana Rincon
Merged in a post:
Why I can't leave a message?
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Haili Yuan
Hello, I have set up a discount code in the Shopify backend and created an automated marketing flow that triggers an email containing the discount code when a customer clicks on the subscription button. I know that the pop-up system automatically displays the discount code after filling in the email subscription. However, why wasn't my Shopify backend's automated email system triggered?
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Essence Mauvice
For those who are saying it's not working - I had to sign up myself through the pop-up, wait a few seconds, and then try again. The "subscription via rivo" tag has to generate in the customer segment first for it to work. Hope that helps.
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Paul Betzold
I figured out how to do this. Works like a charm.
First I create a one-time-use coupon code in the "Discounts" tab on Shopify.
Then...To plagiarize Dawn Rees, but with a different workflow..."In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option." (See 1st pic) Then I customize my pop-up to NOT include the code, and I edit the pop-up language to tell people to check their inbox to get their discount. (See 2 blue pics)
I then include it in the email that my automation sends to them. In fact, I don't even give them the code. That way they can't share it on coupon sites. I use an "Apply discount" button instead (As shown in the "Welcome" pic). They click it, and shop This will validate their email, and keep them from using fake emails over and over to get a code.
Marta Manzo
Paul Betzold: hi Paul, thanks a lot for explaining this. May I ask you, which discount do you use to be applied in the Shopify Email app? I see there are many automatic codes created, but I guess each of them is associated to each customer?
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Paul Betzold
Marta Manzo: you can use any code that you assign to it. I created a custom code, and used that one.
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Kassandra Comas
Paul Betzold: THANK YOU!!! I followed your steps and used a back up e-mail to test it out. IT WORKED! -whew- I was losing hope haha.
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Manu
Paul Betzold: Can you detail how you do that ? Does it requires coding ? Many thanks
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Paul Jiron
Paul Betzold: Thank you much. Rivo could highlight this guidance as this in fact works. Brilliant idea on sending it via e-mail, and gui prompts are spot on. Definitely think 1 common discount could is sufficient .
I'd like to add context on your workflow chart for those confused on what tag to actual reference. Rivo creates the tag and assigns it to the customer subscribed via the pop up. This tag is - "Subscribed via Rivo". You can verify this in the customer info on the right hand bar.
I attached a pic to the 2nd block of your workflow.
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Dawn Rees
There is a way to do this. In the Shopify 'Marketing Automations' admin screen, click the 'Custom email automation' and not the 'Welcome new subscriber' option. See image for the workflow :)
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SunDaze Surf
Dawn Rees: thank you! This worked for me
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Dr. Malia Jade Roberson
Dawn Rees: Copied this exactly and it did not work. Very frustrated
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Saket Gupta
Dawn Rees: Hi Dawn, I did not see 'Custom Email automation' template in marketing automation > explore template section
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Andrea Miranda
Dawn Rees: Why the wait 2 minutes? I removed that parameter, but with or without the parameter, it is not triggering the automation via Rivo popup
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Pam Frasca
In reading this thread I am confused. I just finished up with a major theme update and customizations. My web development team chose your app to install and capture subscribers. I was under the impression that my new subscribers were not only receiving welcome emails automatically but that I would be able to send these customers Shopify email marketing newsletters. We specifically chose your app because customers are stored in Shopify so I can market in-house and not have to use a third party app like Mailchimp for my newsletters and updates. What am I missing? Workflow is set up, emails went out in test mode fine.
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Benas Maslauskas
needed
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